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Service and Maintenance Agreements

Home Service Service and Maintenance Agreements

IntegraServ recognizes that real-world service requirements don’t always align perfectly with standard service offerings. That’s why we offer options for support and maintenance, including a Custom Maintenance Agreement with the flexibility to fit your exact needs.

Unique Needs. Unique Solutions.

Since there’s no one-size-fits-all solution, we’ve adopted flexibility as one of our core values. Combine this approach with our commitment to customer service, and we can mold Custom Maintenance Agreements to fit your specific needs.

We work with you to determine the level of support you need to keep productivity flowing, and then we do whatever we can to adapt a maintenance agreement to fit your precise requirements. This even includes defining options for next-business-day or same-business-day support to meet your specific needs.

We deliver superior, reliable service maintenance agreements tailored to your organization.

Several variables drive the structure of a Custom Service Agreement. At the top of the list is the level of urgency associated with a specific solution. We’ll examine how downtime affects your workflows and develop a service-level agreement that minimizes downstream impacts.

Other factors that drive the development of a Custom Maintenance Agreement include:

The locations of your operations.

The specific types of hardware you’re using.

An evaluation of the performance requirements you must meet to keep work moving.

From there, we’ll look at potential variables and cost-saving alternatives that can be wrapped into the agreement to ensure the best value for your business.

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(800) 233-1474  – option 3

QUESTIONS?

Please complete this form to contact our service department for more information about maintenance contracts.
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